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Aug. 29 - USO and Google.org to Provide Training and Career Guidance for IT Professional Support Certificate

Savannah Business Journal Staff Report

August 29, 2018 - Google.org is giving a grant to the USO to provide training and career guidance for transitioning military personnel, military spouses, and veterans. The $2.5 million grant will enable USO to incorporate the Google IT Support Professional Certificate into their programming. Beginning Oct. 1, the program will be available at the USO Pathfinder Transition office in Savannah at the Savannah-Hilton Head International Airport. 

“There is an opportunity to re-equip service members with IT skills as they move onto their next chapter after military service and to help address the spouse unemployment/underemployment problem with highly portable careers in the IT industry,” said Alan Reyes, USO Senior Vice President of Operations, Programs and Transition. “Through innovative partnerships like this, USO and Google will be able to provide the resources and programs that support the needs of transitioning service members and their families as well as help to minimize the workforce gap in the IT industry.”
 
"The transition process is complex, and we hope Grow with Google's new tools and resources can play a part in making that easier," said Lisa Gevelber, Google's Vice President of Grow with Google. "At Google, we believe technology has the power to improve lives. With today's announcement, we look forward to working with America's transitioning service members to help them succeed in civilian life."
 
The IT Support Professional Certificate is a first-of-its kind program with highly interactive content, developed by Google,  which provides a direct route for those who successfully complete the program to get their information into the hands of employers. As the majority of IT support positions do not require a college degree but do require prior experience, this certificate is designed to give learners the training and experience they need to get a job in this growing field. With 150,000 specific-IT job openings available across the United States, this program will provide an almost immediate benefit for companies seeking to fill these positions,
 
Learners who complete the certificate program will have the opportunity to share their information directly with more than 20 top employers who are looking to hire IT Support talent. The group of employers includes Cognizant, Bank of America, GE Digital, Hulu, Infosys, Intel, Kforce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, UPMC, Veterans United Home Loans,  ten members of the Walmart family: Sam’s Club, Shoes.com, Jet, Allswell, Bonobos, Hayneedle, Modcloth, Moosejaw, Store N8, Vudu and of course, Google.
 
The announcement was part of a series of new tools and resources Google introduced to help create economic opportunity for transitioning service members and military spouses. Beginning today, service members can now search [“jobs for veterans”] on Google and then enter their military occupational specialty code (MOS, AFSC, NEC) to see relevant civilian jobs that require similar skills to those used in their military roles. Additionally, employers can implement this feature on their own career sites using Google Cloud’s Talent Solution API. Fedex, Pepsi and GettingHired have already implemented the API on their job boards. 
 
To help veteran-owned or led businesses identify themselves to potential customers, Google Maps and Search will offer a new attribute. The “Veteran-Led” designation will appear when searching for a place on Android or iOS mobile device or in Google Maps when they open a business listing and tap the two-line description of the business to see the attributes associated with that business.
 
The IT Support Professional Certificate is a key program in Grow with Google, the tech company’s initiative to create more economic opportunities for Americans. Like other Grow with Google programs, such as Get Your Business Online and Applied Digital Skills, the certificate is intended to give more Americans access to digital skills and to find success in today’s digital economy. 
 
Already, Google has given 10,000 learners free access to the program through financial aid and Google.org scholarships to nonprofits focusing on low income learners through Year Up, Per Scholas, and Goodwill®; veterans through Student Veterans of America; and refugees through Upwardly Global. 
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